Frequently Asked Questions

Clear answers to help you feel confident about the care and support we provide.

General Questions

We know choosing care or support services comes with questions. Below you’ll find answers to the most common questions about our services, process, and approach.

If you don’t see your question here, we’re always happy to talk.

  • Elite Private Care provides personalized private in-home support, downsizing and transition assistance, and seasonal yard clean-up services. Our goal is to support independence, safety, and peace of mind for individuals and families.

  • We serve clients throughout the Greater Toronto Area, including Toronto, Etobicoke, Mississauga, and surrounding areas.

  • Yes. Elite Private Care is fully insured, and all caregivers and support staff are properly vetted to ensure safe, reliable service.

Downsizing and Transition

  • Downsizing support can include planning, decluttering, sorting, packing, organizing, coordinating donations or removals, and helping set up the new space so the transition feels smoother.

  • Yes. We help with move preparation, packing, and transition support. We can also assist with unpacking and organizing so the new home feels comfortable faster.

  • Yes. We can coordinate removal to the dump, donation drop offs, and general clean out support as part of the plan.

  • Yes. We approach downsizing with patience and respect. The goal is to reduce stress and keep the process calm, organized, and manageable.

  • Absolutely. We can work with families who are local or out of town and coordinate steps so everyone feels aligned.

  • Yes. With client consent, we can provide clear communication and coordination with family members so everyone stays informed.

Private In-Home Care

  • We provide one on one support that helps clients stay comfortable and independent at home. This can include personal care, mobility support, companionship, light household help, and coordination with family members.

  • Yes. Care is provided by certified caregivers. We take screening and matching seriously so families feel confident in who is coming into the home.

  • We focus on scheduled private care and flexible support plans. If you require around the clock coverage, we can discuss options and help you determine the best fit.

  • We start with a conversation to understand needs, preferences, and routines. From there, we match the client with a caregiver who fits the level of care and personality of the household whenever possible.

  • Not always. Support can be short term or ongoing depending on your needs. We will recommend a plan that feels realistic and sustainable.

  • Yes. With client consent, we can provide clear communication and coordination with family members so everyone stays informed.

Seasonal Yard Clean Up

  • We provide spring and fall yard clean up focused on safety and upkeep. This can include leaf and debris removal, clearing walkways, and general outdoor tidy up.

  • No. It is commonly used by seniors and families with limited time, but anyone who wants reliable seasonal help can request it.

  • Both. Some clients book a one time clean up, while others prefer seasonal scheduling each spring and fall.

  • We can discuss what is needed based on your property and local disposal options. We will confirm what is included before starting.

Pricing, Scheduling, and Getting Started

  • Call us to discuss your needs. We will ask a few questions, recommend next steps, and schedule a consultation if appropriate.

  • Pricing depends on the service type, level of support, and time required. We will provide clarity before work begins so there are no surprises.

  • Availability varies by week. If you have a time sensitive need, let us know and we will do our best to accommodate.

  • Phone is best. Call 416-817-9553 to discuss care, transitions, or seasonal services.